Privacy Policy
Effective Date: 01/09/2024
At JBR Flowers and Chocolates, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure it remains secure.
1. Information We Collect
- Personal Information: When you place an order or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
- Payment Information: We collect payment information to process transactions. This information is handled securely by our payment processors.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and analyze our traffic.
2. How We Use Your Information
- Order Processing: To fulfill and deliver orders and provide customer support.
- Communication: To communicate with you regarding your order or respond to inquiries.
- Marketing: With your consent, we may use your contact information to send promotional offers and updates.
- Improvement of Services: To analyze and improve our products, services, and website.
3. Sharing Your Information
- We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to fulfill orders, comply with legal obligations, or protect our rights.
4. Data Security
- We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
- Access: You have the right to access the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
6. Contact Us
- If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: shop@jbru.ae
- Phone: +971 585243373
Terms and Conditions
Effective Date: 01/09/2024
These Terms and Conditions (“Terms”) govern your use of the JBR Flowers and Chocolates website and services. By accessing or using our website, you agree to be bound by these Terms.
1. Use of Our Website
- Eligibility: You must be at least 18 years old to use our website or place an order.
- Account: You may need to create an account to use certain features. You are responsible for maintaining the confidentiality of your account information.
- Prohibited Activities: You may not use our website for any unlawful or prohibited activity.
2. Product Availability and Pricing
- Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.
- Pricing: Prices are subject to change without notice. We make every effort to ensure the accuracy of our pricing but are not responsible for errors.
3. Orders and Payments
- Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We may require additional verification before accepting any order.
- Payment: All payments must be made in full at the time of order. We accept major credit cards and other payment methods as indicated on our website.
4. Shipping and Delivery
- Shipping: Shipping costs and delivery times will vary depending on the destination and the shipping method selected.
- Delivery: We are not responsible for any delays or damages caused by third-party carriers.
5. Returns and Refunds
- Return Policy: Please refer to our return policy [insert link if available] for details on returns and refunds.
- Refunds: Refunds will be processed within a reasonable timeframe after the return is received and inspected.
6. Limitation of Liability
- To the fullest extent permitted by law, JBR Flowers and Chocolates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
7. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.
8. Changes to Terms
- We reserve the right to modify these Terms at any time. Your continued use of our website following any changes indicates your acceptance of the new Terms.
9. Contact Information
- For any questions regarding these Terms, please contact us at:
- Email: shop@jbru.ae
- Phone: +971 585243373